Shopify Support Packages

Shopify Experts Melbourne Insider Media

Sell Online

From an existing retail store, to a startup business with their own unique products to sell, every business should have an online e-commerce presence. With the world best converting checkout, easy to use Admin and detailed reporting, it’s never been easier!

We know Shopify

As official Shopify Experts for almost 11 years, our experienced Melbourne based team know all the ins and outs of Shopify. We take care of all aspects of your Shopify build and launch including design, SEO setup, payments, shipping, training and much more.

Customisation

The Shopify themes are all designed for maximum sales, and are beautifully designed, however we know you might like to stand out from the crowd. Our team can also offer either a fully customised build or some smaller custom tweaks to help your business shine.

Platform Migration

If you are already the proud owner of an Ecommerce store running on another platform such as Wordpress or Magento then our team can migrate your entire store over to Shopify helping you benefit from the Shopify suite of products and services.

Our Shopify Support Pricing & Packages

The Shopify Monthly Support Package offers comprehensive assistance tailored to the needs of online retailers using the Shopify platform. This package ensures that businesses can efficiently manage their online stores while focusing on growth and customer satisfaction.

5 Hour Monthly Support Subscription

$795 + GST

  • 5 hours per month - 12% discount on hourly rate ($180ph)

  • 1 month minimum then cancel anytime.

  • Automatic payments

3 Hour Monthly Support Subscription

$495 + GST

  • 3 hours per month - 8% discount on hourly rate ($180ph)

  • 1 month minimum then cancel anytime.

  • Automatic payments

What we can help with:

  • Website Maintenance
    Regular updates to your Shopify store, including theme updates, app installations, and performance optimisations, to keep your site current and competitive.

  • Product Management
    Support in adding, updating, and managing product listings, including images, descriptions, and inventory tracking.

  • Training and Consultation
    Optional training sessions to educate you or your staff on using Shopify’s features effectively, as well as consultations to discuss strategic improvements.

  • Reporting and Analytics
    Assistance in interpreting sales data and reports to make informed business decisions based on customer behaviour and market trends.

  • Customisation Support
    Guidance on customising your theme to align with your brand’s identity, enhancing the user experience for your customers.

  • Marketing & SEO Integration
    Support integrating marketing tools that work with Shopify, including email marketing, social media advertising, and SEO strategies.

Benefits:

  • Premium Service
    Emails will be replied to as a priority within 2 business days.

  • Peace of Mind
    Focus on your core business while knowing that your Shopify store is being looked after by experts.

  • Enhanced Performance
    Regular maintenance and updates lead to improved store performance and customer satisfaction.

  • Scalability
    As your business grows, the support package can adapt to meet your evolving needs, enabling you to scale efficiently.

  • Cost-Effective
    A monthly subscription model mitigates the unpredictability of sporadic support costs.

This Shopify Monthly Support Package aims to empower businesses by enhancing their online store management processes, ultimately leading to improved performance and customer engagement.

Chat to us, we don’t bite!