Frequently Asked Questions…

  • Our head office is in beautiful Port Melbourne, right by the beach! We perform all of our Australian clients work in-house but we do have a small office in London to service our clients based in the UK and Europe.

  • Our team use the latest in design platforms with the majority of our work being carried out using Shopify to ensure we design beautiful yet functional websites and online stores. We can undertake work on both Wordpress and Squarespace should our customer require that.

  • In addition to our team having over 10 years experience in marketing, web design and social media, Insider Media Group is an official Shopify Expert listed on the Shopify website and a member of the Squarespace Circle.

  • We love working with all types of business but we specialise in helping small to medium sized business and startups realise their online potential.

  • All of our projects are quoted in full before we start any project with no nasty surprises. If you wish to extend the project or require work outside of the agreed brief then we can agree a small addition to the quote or offer a simple hourly rate.

  • All our sites are easily updated and will grow with your business. We provide all of our clients with the tools to make changes to content themselves without having to incur any extra fees from us.

  • Absolutely! Our team are more than happy to be used for a quick fix or or a minor tweak.

  • It's all well and good to have a great site or store but you need customers to be able to find it. In addition to site design we also offer a range of affordable digital marketing, Social Media and PR solutions. Our team can asses your business and advise on solutions that we believe will work best for your business.

  • We are always happy to arrange a meeting to discuss your requirements. Simply fill out a contact form or give us a call to make an appointment

Chat to us, we don’t bite